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Is the booking retainer deducted from our final invoice?

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The retainer secures your wedding date and covers all the planning work, including your 2-hour planning meeting. It also means we won’t take any other bookings that week — your day is our full focus! The retainer isn’t deducted from the final invoice and isn’t refundable, so please only proceed if you’re happy to go ahead.

 

When is our final invoice required?

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We ask couples to finalise their wedding catering Running Order by 6 weeks before their date. This is when your final invoice will be issued and calculated upon the number of guests at this point. 

 

What about VAT?​

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VAT is included in our prices, so your final cost is clear and straightforward — no surprises!

 

We seem to have lots of friends & family with dietary requirements. Is this a problem to cater for?

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Not at all! Just let us know in advance, and we can cater for all requirements. For severe allergies, we take care to avoid specific ingredients like nuts, sesame, or celery. It’s also a good idea to inform your venue and other suppliers, like your cake company, so everyone stays safe.

 

When do you need to know our number of guests?

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The sooner the better, but at the latest, 6 weeks prior due to our final planning and preparation.

 

We like some of the menus you have proposed but are struggling to choose…

...what do you suggest we do?

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We’d love to welcome you to our workshop and prep kitchen for a tasting of some of our favourite canapés and a relaxed chat about your menu ideas. Once your date is booked and your deposit is paid, we’ll get you in for a session. It’s a fun way to explore options together and get really excited about your big day!

 

Do you feed the band and photographer?

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We are more than happy to supply food for your band, photographer, DJ, videographer and any other suppliers/contractors. We ask you for these details in your Running Order. There is a small charge for this to cover our costs. It is a good idea to check the contracts with the companies you have booked as to whether you are expected to provide a meal and also to check their dietary requirements.

 

Do you charge to cut the cake?

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No, we don’t charge for this, it is part of your day that we enjoy. We ask that you provide platters to arrange the cake on. Please provide paper napkins for guests to use.

 

Does Dish Cornwall run a bar?

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We’re all about the food, so we don’t run a bar ourselves — but we know some brilliant bar teams who can sort the drinks for you!

 

What if problems occur on the day in terms of catering?

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We ask you in your Running Order for a point of contact during the day for anything that may arise, usually the best man, bridesmaid or close family member so we don’t have to interrupt you.

 

What if the weather is bad and we have planned for part of the food to be outside, i.e. the canapés?

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Typically, the Cornish weather is unpredictable. In the event of bad weather, we will work with the venue and your points of contact to deliver a safe style of service with as little disruption to your big day.

 

Do you supply waiting staff?

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Yes, we have a great team that work with us. They are professional and experienced and we love working with them. 

 

 We will need table linen and napkins. Do you include this?

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We provide all the crockery and cutlery you need, but linen and napkins are personal choices. Don’t worry — we can show you samples and order them for you through our trusted suppliers.

 

If you have any more questions, please don't hesitate to ask us…