Y o u r Q u e s t i o n s A n s w e r e d
Is the booking fee deducted from our final invoice?
Our booking fee not only secures your wedding date, but covers the detailed administrative side of planning your wedding catering journey, plus a 2-hour Planning meeting. The booking fee is not deducted from your final invoice, nor is it refundable for any reason for cancellation. Please refer to our Terms and Conditions for more details, and only proceed with booking us if you are happy with this.
When is our final invoice required?
We ask couples to finalise their wedding catering Running Order by 6 weeks before their date. This is when your final invoice will be issued and calculated upon the number of guests at this point.
What about VAT?
We are proud that we have been busy enough to reach the VAT threshold. Sadly, VAT needs to be considered in terms of your prices.
We seem to have lots of friends & family with dietary requirements. Is this a problem to cater for?
As long as we know in advance, we can cater for all requirements It is becoming very common and we are prepared with ideas to suit most requirements.
If there are any severe allergies at the wedding party, we tend to avoid the ingredients, such as nuts, sesame, celery, and so on.
We recommend you also inform the venue and other suppliers such as the cake company of allergies.
When do you need to know our number of guests?
The sooner the better, but at the latest, 6 weeks prior due to our final planning and preparation.
We like some of the menus you have proposed but are struggling to choose…
...what do you suggest we do?
We would love to invite you to our workshop and prep kitchen to sample some of our favourite canapes, and chat about and plan your menu and ideas for food. Once you have booked your date & paid your deposit, we will get you booked in. It’s a good chance to get together and get excited about your big day!
Do you feed the band and photographer?
We are more than happy to supply food for your band, photographer, DJ, videographer and any other suppliers/contractors. We ask you for these details in your Running Order. There is a small charge for this to cover our costs. It is a good idea to check the contracts with the companies you have booked as to whether you are expected to provide a meal and also to check their dietary requirements.
Do you charge to cut the cake?
No, we don’t charge for this, it is part of your day that we enjoy. We ask that you provide platters to arrange the cake on. Please provide paper napkins for guests to use.
Does Dish Cornwall run a bar?
Our team will happily assist with serving simple welcome drinks (sparkling wine, bottled beers & a soft drink option) place wine and water jugs on tables and replenish during food service, and pour sparkling wine ahead of your speeches)
If you’d like more complex drinks and a larger offering such as cocktails, spirits & mixers, kegs of beer, etc, we would suggest speaking to a bar company as unfortunately, this takes our teams away from the food service element of our catering side.
We can recommend some amazing bar companies if you would like to offer your guests something more than the above. Please ask for more details
What if problems occur on the day in terms of catering?
We ask you in your Running Order for a point of contact during the day for anything that may arise, usually the best man, bridesmaid or close family member so we don’t have to interrupt you.
What if the weather is bad and we have planned for part of the food to be outside, i.e. the canapés?
Typically, the Cornish weather is unpredictable. In the event of bad weather, we will work with the venue and your points of contact to deliver a safe style of service with as little disruption to your big day.
Do you supply waiting staff?
Yes, we have a great team that work with us. They are professional and experienced and we love working with them.
We will need table linen and napkins. Do you include this?
As this is a personal choice, we don’t include this in our quotes. We can however provide you with samples and can order on your behalf with one of our suppliers that we work closely with.
If you have any more questions, please don't hesitate to ask us…